Reviews of Hostal Lesseps
Carrer Gran de Gracia, 239, Barcelona
A TripAdvisor Member
SAINT LAURENT DU VAR
HORRIBLE WELCOME METRO VIBRATION EVERY 5 MINUTES
horrible nights the hostal is located right in the middle of 2 metro stations so when the metro accelerates you can feel the vibration every 5 minutes.
rude staff (the muscle guy and the middle aged dark hair lady) the first opened the door when i arrived for check in while he was on the phone with no smile on his face , kept me waiting at the reception so when he eventually finished his conversation all he could say was "PASSAPORTE!" ,this was the coldest welcome ever i thought it was a joke until i saw the dark haired lady at night who was annoyed because i forgot something so i had to ring again so when she opened the door she simply looked up to the sky to show that she was annoyed .Then i knew it wasn't a joke at all those individuals knew that we can all leave a review afterwards but they doesn't seem to care .2 IN A ROW CAN'T BE A COINCIDENCE THERE IS A SERIOUS LACK OF MINIMUM CUSTOMER CARE
Clean nexto to park guell metro 2 minutes walk direct to city center (ramblas plaza cataluña barri gotic) Very good for its price.
I would specially like to notice that the staff is very helpfull and will be there for yo any time of day or night.
its very quite place,but u need to upagrade your facilities,like bathroom,electric fan,and especially the internet not working..thANK YOU VERY MUCH for accomodating us!!
We stayed in the hostal the weekend of 15 june. The owner and staff are very helpfull and friendly. We got a room near the street (Gran de Gracia). The room was very humid and the airco didn't work properly so we didn't get a good night sleep, it was like a sauna. We asked if we could cancel the rest of out reservation the next day. That was not possible though. But...the gave us a bigger room at the back of the building where we could actually open the window and we got a fan, so the rest of our stay was very pleasant.